Privacy Policy

Last Updated: July 2026

At Hole Moly Drywall Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our business, use our services, or communicate with us through SMS text messaging.

Business Details

Information We Collect

We may collect personal information that you voluntarily provide to us, including, but not limited to:

  • Your name, physical service address, phone number, and email address.
  • Photos of drywall damage or project details provided for estimate purposes.
  • Service, billing, and payment history.

How We Use Your Information

We use the information we collect to operate our business and provide our services, including:

  • Scheduling appointments.
  • Providing drywall repair quotes and estimates.
  • Sending invoices and processing payments.
  • Sending operational updates and customer support communications.
  • Sending automated text notifications, including booking confirmations and “On My Way” alerts.

Before or at the time personal information is collected, we will identify the purposes for which the information is being collected. We will use personal information only for those stated purposes, other compatible purposes, or as otherwise permitted or required by law.

How We Store and Protect Your Information

We implement reasonable technical and organizational security safeguards to protect your personal information against unauthorized access, loss, theft, disclosure, copying, alteration, or misuse.

Access to personal information is limited to authorized personnel who require the information to perform necessary job duties. We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations.

Information Sharing and Third-Party Disclosure

We do not sell, rent, trade, or lease your personal information to third parties.

We may share information with trusted third-party service providers, such as payment processors and field-service management platforms like Jobber, only when necessary to operate our business and complete the services you request.

Mobile information and SMS opt-in data will not be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Accuracy of Information

Personal information should be relevant to the purposes for which it is used and, when necessary, should be accurate, complete, and up to date.

Your Privacy Rights

You may request access to, correction of, updating of, or deletion of your personal information at any time.

To submit a privacy-related request, please contact us at service@holemoly.com.

SMS Consent, Opt-Out, and Assistance

By providing your phone number, you consent to receive operational text messages from Hole Moly Drywall Repair. Message frequency varies based on project activity. Message and data rates may apply.

  • To Opt Out: You may cancel the SMS service at any time by replying STOP to any text message we send. After you reply STOP, we will send one final confirmation message. You will no longer receive text messages from us after that confirmation.
  • To Get Help: Reply HELP to any text message for assistance, or contact us directly at service@holemoly.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Hole Moly Drywall Repair at service@holemoly.com or 706-406-3030.

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